TenderJO is loking to hire IT Support Job Description:We are looking for a highly capable IT support to provide technical assistance to our clients and staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT software upgrades.⠀Key Responsibilities:– Consulting with IT managers and other departments as required.– Providing IT assistance to staff and customers.– Training end-users on hardware functionality and software programs.– Resolving logged errors in a timely manner.– Monitoring hardware, software, and system performance metrics.– Updating computer software. as well as upgrading hardware and systems.– Maintaining databases and ensuring system security.– Documenting processes and performing diagnostic tests.⠀⠀⠀ ⠀Requirements & Qualifications:– Bachelor’s degree in computer science, information technology, or similar.– Fresh graduate or up to 1 year of experience as an IT support.– Ability to provide technical support and resolve queries.– In-depth knowledge of computer hardware, software, and networks.– Ability to determine IT needs and train end-users.– Proficiency in IT helpdesk software, such as Freshservice and SysAid.– Ability to keep up with technical innovation and trends in IT support.– Exceptional interpersonal and communication skills. Interested Candidates can send their CV’s to: (please write Job title in E-mail subject). شارك هذا الموضوع:معجب بهذه:إعجاب تحميل...
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